Frequently Asked Questions
FAQs
Frequently Asked Questions About Home Care
Find clear answers to common questions about home care services, caregiver qualifications, scheduling, and what to expect when starting care. This section is designed to help you make informed decisions with confidence as you explore care options in Silver Spring and surrounding areas.
Caregivers assist with activities of daily living such as bathing, dressing, meal preparation, medication reminders, mobility assistance, and companionship.
In many situations, services can begin within a few days after an assessment is completed and a caregiver is matched.
At Carewann, we strive to assist families as quickly as possible. In certain situations, when care is urgently needed, we may be able to start services the same day.
While we always prefer to plan services carefully, we understand that unexpected situations can arise. Our team works to provide support as quickly as possible when families need help right away.
Yes. Depending on the care plan, services may include overnight care, live-in care, or 24-hour care. Overnight support is included as part of 24-hour care plans to ensure safety and assistance throughout the night.
Yes. All Carewann caregivers undergo screening and comprehensive background checks through the Maryland CJIS system. This ensures that caregivers meet Maryland’s standards for safety and eligibility to work in healthcare settings.
Yes. Carewann caregivers receive orientation and additional personalized training based on each client’s care needs. This ensures that caregivers understand the specific care plan, safety considerations, and support required for each individual we serve.
Yes. Carewann provides nursing services which may include skilled nursing visits for wound care, chronic condition management, tube feeding administration, medication management, and private duty nursing.
Nursing services require a physician’s order. Our team will work with your physician to coordinate the appropriate care at home.
In some situations, yes. Certain Maryland programs allow eligible family members to receive compensation for providing care.
Please refer to our Family Caregiver Resources section to learn more about these programs.
Costs vary depending on your plan of care and the number of care hours needed.
A care consultation helps determine the most appropriate level of support and cost.
At Carewann, we work with families to create a care plan that fits both their needs and their budget.
Many families use long-term care insurance to help cover the cost of home care services. Carewann works with your long-term care insurance provider to help ensure that the required documentation is completed so that care services can be authorized and reimbursement requirements are met.
All caregivers working with Carewann are employees of the company, not independent contractors.
This means that payroll, taxes, workers’ compensation, and insurance are handled by Carewann in accordance with Maryland labor laws and employment regulations.
By employing our caregivers directly, we ensure that all legal and insurance responsibilities are properly managed so families are not placed at risk for employment-related liabilities.
Our hiring process also includes screening, background checks through the Maryland CJIS system, and orientation to ensure caregivers meet our standards of professionalism and care.